We manufacture five main types of vibration isolators: Wire Rope Isolators (for extreme environments), Spring Isolators (for heavy machinery), Rubber Mounts (for general vibration damping), Air Springs (for precision equipment), and Pipe Connectors (for pipe systems). We also offer custom solutions tailored to specific requirements.

Standard lead time is 15-25 working days for regular orders. For custom-designed products, lead time is 30-45 days depending on complexity. Sample orders typically take 7-10 days for production and testing.

Yes, we offer samples for quality verification. Sample cost and shipping charges apply. The sample fee is refundable upon placement of a bulk order (subject to quantity terms). Custom samples require additional lead time for tooling and production.

Our standard payment terms are 100% T/T in advance for small orders. For larger orders or first-time cooperation, we can offer 50% deposit + 50% before shipment. L/C at sight is also acceptable for qualified customers. Custom payment terms can be negotiated based on order value and cooperation history.

Selection depends on several factors: load weight, required deflection, operating environment, frequency requirements, and space constraints. We recommend contacting our technical team with your specific application details (equipment type, weight, mounting conditions) for professional guidance.

Our products are manufactured under ISO 9001:2015 and GJB 9001C quality management systems. Specific products can be certified according to customer requirements (CE, RoHS, etc.). We provide material certificates and test reports upon request.

Yes, we have a dedicated engineering team that provides custom design services. We can develop products based on your drawings, samples, or specific requirements. Our process includes technical consultation, 3D modeling, prototype production, testing, and mass production.

We offer multiple shipping options: Sea freight (most economical for bulk orders), Air freight (faster delivery), Express courier (DHL, FedEx, UPS for small packages). We can ship to any port worldwide and provide door-to-door service upon request.

We provide a 12-month warranty from date of shipment for manufacturing defects. We offer technical support throughout the product lifecycle and can provide replacement parts as needed.

Once your order is shipped, we provide tracking information. You can also contact your sales representative for regular production updates. We provide photos of production status upon request.